Privacy Policy — M and J Mining (Pty) Ltd
M and J Mining (Pty) Ltd (“M and J Mining”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or contact us.
1) Who we are
This website is operated by M and J Mining (Pty) Ltd, South Africa.
2) What information we collect
We may collect personal information that you provide directly to us, for example when you:
- submit an enquiry via our contact form (such as your name, company, email address, and message);
- subscribe to our newsletter (such as your email address);
- contact us by phone or email.
We may also collect certain information automatically when you use our website, such as:
- your device type, browser type, operating system;
- pages you view, links you click, and time spent on pages;
- approximate location (derived from IP address).
3) How we use your information
We use personal information to:
- respond to enquiries and communicate with you;
- provide information about our products and services where requested;
- send newsletters or marketing communications if you opt in;
- improve our website, content, and user experience;
- maintain website security and prevent fraud or misuse.
4) Our legal basis for processing (POPIA)
We process personal information in line with the Protection of Personal Information Act, 2013 (“POPIA”). Depending on the context, we process your information because:
- you have consented (for example, subscribing to our newsletter or agreeing to be contacted);
- it is necessary to take steps at your request (for example, replying to an enquiry);
- we have a legitimate interest in operating and improving our business and website, provided that your rights are not overridden.
5) Marketing communications
If you subscribe to our newsletter or otherwise opt in, we may send you updates and insights. You can opt out at any time by using the unsubscribe link (where available) or by contacting us using the details below.
6) Cookies and analytics
We may use cookies or similar technologies to help the website function properly and to understand how visitors use the site (for example, analytics). You can control cookies through your browser settings. If you disable cookies, some parts of the site may not work as intended.
7) Sharing your information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our website and communications (for example, website hosting, form handling, email delivery, and analytics). These providers may only process information on our instructions and must protect it.
We may also disclose information if required by law, regulation, legal process, or to protect our rights and the safety of others.
8) International transfers
Some of our service providers may process personal information outside South Africa. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place consistent with POPIA.
9) Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
10) Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11) Your rights
Subject to applicable law, you may have the right to:
- request access to the personal information we hold about you;
- request correction, updating, or deletion of your information;
- object to processing in certain circumstances;
- withdraw consent where processing is based on consent (this won’t affect processing already completed).
To exercise your rights, please contact us using the details below.
12) Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.
13) Children’s privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
14) Contact us
If you have questions about this Privacy Policy or want to make a privacy request, please contact:
M and J Mining (Pty) Ltd
Dak Business Park, 22 Pulley St, Krugersdorp, Johannesburg, 1739, South Africa
Phone: +27 11 953 4137
Email: info@mjmining.co.za
15) Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.